A Revolution in Education
We have a major problem with boards that were purchased last spring and this summer. They will randomly drop connection, go red, blink green, or even black. If we disconnect the cable from the dongle at the controller box it will come back on but then it will go off again later. There seems to be no consistent pattern, it is on both XP and Windows7 OS, different brands and types of USB extenders and cat5 cabling, different models of Dell( but they are all Dell).
We are being told by Smart Technologies that we are one of 2 districts in the US that have this issue and they want to say it is our Dell computers. It very well might be that. But I want to know if any other areas around the country are experiencing this dropped connection issue? Your input is so valuable!!!
Thanks so much Diana