SMART Board Revolution

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Sheila Damron's Discussions

Smart Response will not load teacher files

Started this discussion. Last reply by Matt Riordan Aug 29, 2012. 3 Replies

We have several teachers with Smart Response whose sets just stopped working this school year.  Is anyone else having this problem?  We are on Smart Notebook 11 now.  The teacher file will start to…Continue

Tags: clickers, response, smart

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Matt Riordan replied to Sheila Damron's discussion Smart Response will not load teacher files
"Smart sent me a batch file that you can run whenever this happens (or you can have the batch file run in the Startup folder). You should be able to paste this into Notepad or Wordpad, save it as something.bat (the .bat is the important part), and…"
Aug 29, 2012
Matt Riordan replied to Sheila Damron's discussion Smart Response will not load teacher files
"We have the same problem. I have been in touch with Smart, and it is ongoing. The teacher file will work a few times, and then freeze up like you described. From that point, it will never work."
Aug 28, 2012
Obe Hostetter replied to Sheila Damron's discussion Smart Response will not load teacher files
"Two suggestions to try.... First, try SMART Response under an admin account and see if it works.  If it does, than make sure you have given enough permissions to your teachers accounts.   Also, the SMART Response can be effected by…"
Aug 27, 2012
Sheila Damron posted a discussion

Smart Response will not load teacher files

We have several teachers with Smart Response whose sets just stopped working this school year.  Is anyone else having this problem?  We are on Smart Notebook 11 now.  The teacher file will start to load and then it will just freeze on that screen.  Thanks,SheilaSee More
Aug 24, 2012
Sheila Damron is now a member of SMART Board Revolution
Aug 23, 2012

Profile Information

What are your roles?
Technology Integration Specialist/Coach
How long have you been using SMART Products?
4-6 years
What SMART equipment do you use?
SMARTBoard, Airliner/SMART Slate, Senteo/SMART Response
How do you use a Smart Board? Please tell us a little about your interest in Smart Boards, and why you are seeking to join this community.
Ideas for troubleshooting
Computer Platform
Windows 7
Your Website:
http://websites.msdpt.k12.in.us/staffd/
What country are you in?
US

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