SMART Board Revolution

A Revolution in Education

Scott Waldow
  • Male
  • Luxemburg, WI
  • United States
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Scott Waldow's Discussions

Smart Ink and AMD compatibility issues?

Started this discussion. Last reply by Ian Berg Apr 25. 1 Reply

Does anyone know if there are compatibility issues with Smart Ink and AMD processors? Thanks.Continue

Smartboard Firmware downgrade?

Started this discussion. Last reply by Scott Waldow Oct 4, 2012. 3 Replies

Over the summer we upgraded to Notebook 11, everything seemed fine except for one board, the orientation was constantly off. The teacher would orient it in the morning and after about 15 minutes what…Continue

Cannot save custom tools

Started Sep 25, 2012 0 Replies

I have a teacher that gets the following error when she opens SMART Notebook 11: "Cannot save custom tools. The changes you make to Notebook software tools will not be available the next time you…Continue

Setting the location of My Content

Started this discussion. Last reply by Scott Waldow Mar 1, 2012. 2 Replies

I'm trying to use the SMART Install Manager to set the location of the My Content location to a network share but it isn't working, has anyone tried this?  I'm setting the location to…Continue

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Latest Activity

Ian Berg replied to Scott Waldow's discussion Smart Ink and AMD compatibility issues?
"I have not encountered any yet."
Apr 25
Scott Waldow posted a discussion

Smart Ink and AMD compatibility issues?

Does anyone know if there are compatibility issues with Smart Ink and AMD processors? Thanks.See More
Apr 22
Scott Waldow replied to Scott Waldow's discussion Smartboard Firmware downgrade?
"I was able to do the downgrade, thank you. Now we'll wait and see how it works."
Oct 4, 2012
Randy Tran replied to Scott Waldow's discussion Smartboard Firmware downgrade?
"I agree with Obe; while there's a possibility that firmware is the cause, 8 times out of 10, it usually isn't the problem. However, not to discount the other 2 out of 10, you should be able to downgrade the firmware down to 4.1.2.0 using…"
Oct 4, 2012
Obe Hostetter replied to Scott Waldow's discussion Smartboard Firmware downgrade?
"Typically if your writing is off it is due to either the board being shortened out, screen resolution or needing firmware updated.  The version of Notebook shouldn't effect the orientation.   Tips to try: 1. Change your screen…"
Oct 4, 2012
Scott Waldow posted a discussion

Smartboard Firmware downgrade?

Over the summer we upgraded to Notebook 11, everything seemed fine except for one board, the orientation was constantly off. The teacher would orient it in the morning and after about 15 minutes what she was writing was appearing a good 6 inches away from where she was actually writing. I updated the firmware on the board to 5.3.0.0 to see if that would help but it didn't. I downgraded her Notebook to 10.7.144.0 since that was working fine last year but that hasn't helped either. I'd like to…See More
Oct 3, 2012
Scott Waldow posted a discussion

Cannot save custom tools

I have a teacher that gets the following error when she opens SMART Notebook 11: "Cannot save custom tools. The changes you make to Notebook software tools will not be available the next time you open Notebook software. If this error persists, please contact SMART Technical Support."See More
Sep 25, 2012
Scott Waldow replied to Scott Waldow's discussion My Content location a network drive
"That's exactly what I was looking for, thank you very much!"
Mar 1, 2012
Josh Becker replied to Scott Waldow's discussion My Content location a network drive
"This is the string I had to create, But its by user.  If you don't want to reinstall you could push this out through group policy whent hey log in.   [HKEY_CURRENT_USER\Software\SMART…"
Mar 1, 2012
Scott Waldow replied to Scott Waldow's discussion My Content location a network drive
"Me again, I'm working on this as we speak.  My main question on this one is, is there a way to change the location other than reinstalling or starting Notebook in admin mode and changing it in there?  Is this a registry setting?"
Mar 1, 2012
Scott Waldow replied to Scott Waldow's discussion Setting the location of My Content
"We also map an H drive, I thought I tried this already but I'm not sure so I'll give it a try.  Thank you for responding."
Mar 1, 2012
Josh Becker replied to Scott Waldow's discussion My Content location a network drive
"You can direct where you want the my content folder by using the install manager on smart's website"
Mar 1, 2012
Josh Becker replied to Scott Waldow's discussion Setting the location of My Content
"Do they have a mapped drive set-up as thier home directory.  For example H:/ is thier home directory.  We have a similar set-up and in install manager I added the line H:/My Content.  Works 90% of the time, 100% of the time if the…"
Mar 1, 2012
Scott Waldow posted a discussion

Setting the location of My Content

I'm trying to use the SMART Install Manager to set the location of the My Content location to a network share but it isn't working, has anyone tried this?  I'm setting the location to \\servername\share\teachers\username\My Notebook Content but after I install the software using the transform with this setting I log in as a teacher and the My Content folder is set to the local hard drive.  Any help would be appreciated, thank you.See More
Mar 1, 2012
Scott Waldow replied to Scott Waldow's discussion My Content location a network drive
"I did some research and it looks like our My Content data is getting saved in C:\Documents and Settings\username\Application Data\SMART Technologies Inc\Gallery\My Content"
Feb 28, 2012
Scott Waldow replied to Scott Waldow's discussion My Content location a network drive
"We do the same thing but when I add something to My Content the My Content directory on my H drive remains empty"
Feb 28, 2012

Profile Information

How long have you been using SMART Products?
1-3 years
What SMART equipment do you use?
SMARTBoard
How do you use a Smart Board? Please tell us a little about your interest in Smart Boards, and why you are seeking to join this community.
I work in the technology department for our district supporting several boards.
Computer Platform
Windows XP
Your Website:
http://sites.google.com/site/luxcascois/
What country are you in?
US

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