SMART Board Revolution

A Revolution in Education

SJ Tech
  • Female
  • Buffalo, NY
  • United States
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SJ Tech's Discussions

Weird projector issue--anyone have this?

Started this discussion. Last reply by Sarah Nov 6, 2012. 4 Replies

I'm hoping someone can help me.  We have a SMART Board with a Unifi 55 projector.  In the spring it started doing this weird flashing, where for a split second the colors would invert like a negative…Continue

Tags: unifi_55, projector

Screen capture freezing on Mac?

Started this discussion. Last reply by Obe Hostetter Jan 22, 2012. 1 Reply

Today I went to take a screen capture in Notebook and the screen capture feature froze.  It left the gray "Capturing to Notebook software" message in the center of my screen.  Even after I force quit…Continue

Tags: freeze, Notebook, Mac, screen_capture

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Latest Activity

SJ Tech replied to Amy Klubertanz's discussion Smart Response not syncing with Teacher tools....
"Unfortunately we had already done that and it didn't make a difference. Now it's telling us the versions are incompatible. We tried a brand new clean download from SMART's website and we're crossing fingers and hoping for the…"
Jan 14
SJ Tech replied to Amy Klubertanz's discussion Smart Response not syncing with Teacher tools....
"Actually, I spoke too soon. It worked temporarily but after a restart of the computer it lost it again and the error reappeared. Anyone? OS 10.7, Notebook 11 with the newest Response, all software and firmware appear to be up to date."
Jan 11
SJ Tech replied to Amy Klubertanz's discussion Smart Response not syncing with Teacher tools....
"We just saw the same error happen on a Mac here, Amy. Thanks for the tip on what fixed it for you."
Jan 11
SJ Tech replied to Mr Stowell's discussion Repeated error message in the group SMART Mac Users
"Same problem here, and we have replaced the plist file multiple times on the same computers. It'll work for awhile and then start erroring again, even though we have set it to not restore open windows and applications in the settings (a trick I…"
Jan 4
Sarah replied to SJ Tech's discussion Weird projector issue--anyone have this?
"I have had to arrange every one of ours to be replaced, and some more than once! There was the modification of a small rubber plug over the vent but this still wasn't a fix for all. After the units went out of warranty (1month or so…"
Nov 6, 2012
SJ Tech replied to Dylan Arntzen's discussion Notebook 11 for MacBook - Camera "Area Capture" Failures
"My screen capture problem is different--the tool appears to run, you select the area for capture, it makes the shutter noise, and then nothing happens--nothing at all appears on the Notebook page.  I did try your suggestion, David (thank you…"
Sep 11, 2012
SJ Tech replied to Dylan Arntzen's discussion Notebook 11 for MacBook - Camera "Area Capture" Failures
"So I just found out in another thread that the SMART ToolSet is now expired and we don't know when it will be reactivated. Is there another way to fix screen capture problems without using it? I ran into the trouble on a Lion computer (10.7.4)…"
Sep 10, 2012
SJ Tech replied to Toni Olivieri-Barton's discussion New Problem with Interactive and Multimedia
"Obe, do you know if there is an updated copy of the ToolSet somewhere? I'm trying to run it on a Lion computer and it's saying, "You are using an expired copy of SMART ToolSet. SMART ToolSet will now quit for the safety of your…"
Sep 10, 2012
SJ Tech replied to AB Perrone's discussion SMART Notebook 11 and Macs in the group SMART Mac Users
"That's the crazy thing--I was disconnected from the board (not even in the same room) the entire next day after it first appeared and it was still there.  Although after I turned the ink off of a couple of windows and then restarted, it…"
May 17, 2012
SJ Tech replied to AB Perrone's discussion SMART Notebook 11 and Macs in the group SMART Mac Users
"I'm wondering the same thing.  SMART's Help says to disable it you should: Press SMART Ink on the toolbar. A drop-down menu appears. Select Erase and Hide. But on my Mac I don't see that option.  I also don't…"
May 15, 2012
SJ Tech replied to Nia B.'s discussion Will Smart Response clickers respond to pasted information without using wizard???? in the group Senteo or SMART Response Student Clickers
"I understand that the latest versions of the software let you set up an answer key and input all the answers at once.  I haven't tried it myself but I hear that lets you bypass the wizard."
Mar 26, 2012
SJ Tech joined Obe Hostetter's group
Mar 5, 2012
Chris Heywood replied to SJ Tech's discussion Weird projector issue--anyone have this?
"Gus is right...we call these units "flashers". SMART Technologies or your SMART reseller should be able to help you with this. In addition, SMART is shipping a special cleaning tool for all unifi 55 units that helps blow out the dust and…"
Jan 27, 2012
Leslie Cothern replied to SJ Tech's discussion Weird projector issue--anyone have this?
"I work with tech in my school.  Assuming your Unifi 55 projector is still under warrantee, you should goto www.smarttech.com and submit an RMA request.  From this description, this is a Colorwheel failure, probably caused by a dust build…"
Jan 26, 2012
Obe Hostetter replied to SJ Tech's discussion Weird projector issue--anyone have this?
"I fixed one Unifi 55 projector by cleaning it really well.  I unplugged the power and let the projector sit for 5 minutes and then took out the bulb.  Since the projector doesn't have a filter, I got canned air and cleaned all the…"
Jan 23, 2012
SJ Tech posted a discussion

Weird projector issue--anyone have this?

I'm hoping someone can help me.  We have a SMART Board with a Unifi 55 projector.  In the spring it started doing this weird flashing, where for a split second the colors would invert like a negative and then return to normal.  At first it was only occasional.  Then it started doing it more often, until it was almost constant, and then the projector would only run a few seconds more before shutting down.  We sent it out for service, they sent us a brand new one, and that one is doing the same…See More
Jan 23, 2012

Profile Information

How long have you been using SMART Products?
1-3 years
What SMART equipment do you use?
SMARTBoard, Airliner/SMART Slate, Senteo/SMART Response
How do you use a Smart Board? Please tell us a little about your interest in Smart Boards, and why you are seeking to join this community.
I'm looking for ideas of best practices in using SMARTBoard to support education, as well as troubleshooting tips that are Mac-specific, since I often have trouble finding what I need on the SMARTTech website.
Computer Platform
Mac OS X
What country are you in?
United States

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At 10:01pm on September 22, 2010, Obe Hostetter said…
I would encourage you to join the MAC group as well as browse the forums for lots of resources. Feel free to post any questions as well as share your knowledge.
 
 
 

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