"For anyone wondering what the answer is, Bradey's addressed this on the SMART Exchange forums.
URL: http://exchange-forum.smarttech.com/forums/p/8603/20324.aspx?lang=en-US
"
A Revolution in Education
Randy Tran's Groups
Randy Tran's Discussions
SMART Users Network Survey
Started Apr 19, 2012 0 Replies 0 Likes
Hi Everybody, We at SMART are always looking to improve on our software products and the current focus this time around happens to be on networked enabled software. Basically programs like Response…Continue
Randy Tran's Page
Latest Activity
Randy Tran replied to Steve Hasselberg's discussion SMART Exchange Forum is no more"Hi Steve,
The forum's not quite dead yet - the link for it was removed from the smarttech.com website, but its still accessible directly.
http://exchange-forum.smarttech.com/
Myself and Bradey are going to be looking into why this happened…"
Randy Tran replied to Laela Bunn's discussion Lost Teacher Tools Data"For the Windows computers, can you tell me if you've tried loading up the backup files? In the My Documents folder, there should be a SMART Technologies folder, and in there should be a folder called "Backups of SMART Teacher…"
Dave Effron replied to Randy Tran's discussion New issue - SMART Response Teacher Tools Loading up Blank in the group Senteo or SMART Response Student Clickers"Adobe updated flash player again and it was not compatible with the newest 2013 Notebook installer version of Response. Yesterday, flash player poped up and asked me to update to the newest version 11.7. And today Response loaded only…"
Randy Tran replied to adam's discussion Mac and Admin"I can only think of 2 things that would cause this.
1. If you are opening Notebook by using the shortcut in the dock, try opening up Notebook through Finder (Applications > SMART Technologies > Notebook Software). Sometimes the…"
Randy Tran replied to Angie Fiscus's discussion SBSDKHelper-Microsoft Word"Can you explain in specific what you're actually seeing?
#R"
Randy Tran replied to Diane Witham's discussion Authoring a Smartboard Lesson or Activity"One other thing to note: this tool is Windows only at the moment."
Randy Tran replied to Diane Witham's discussion Authoring a Smartboard Lesson or Activity"There is a way to do this. If you are using a Windows Based PC, run the Protected Layer Tool (ProtectedLayerTool.exe)located in C:\Program Files\SMART Technologies\Education Software or C:\Program Files(x86)\SMART…"
Randy Tran replied to Amanda Harris's discussion Response in PowerPoint"Teacher tools will still work if you use the PowerPoint addon. The grades will still be recorded as well.
There's not much to do when working with the PowerPoint addon, simply insert the question object (using the insert menu) right…"
Randy Tran replied to Telannia Norfar's discussion SMART Response--Reports by Tag"Generally, if you wish to do your reports and get tags based on how students are doing in the assessments, you'll need to put tags into your questions. Tags on student=general info on your students. Tags on Questions=Information on…"
Randy Tran replied to Telannia Norfar's discussion SMART Response--Reports by Tag"Are you applying the tags to your students in Teacher Tools? or Applying the tags to each question in SMART Response/Notebook? To me it sounds like you might be applying tags meant for questions onto student, so a little bit more clarity…"
Jennifer Harper left a comment for Randy Tran"Hi Randy,
Here is my incident: RE: Incident #2786570: Response Senteo - Cannot get Senteo to work on Mountain
Thanks for any help you can give me to resolve this.
Jenn"
Randy Tran commented on Obe Hostetter's group Senteo or SMART Response Student Clickers"I highly doubt its the USB ports. Response and Senteo receivers only require USB 1.1 - Macbook Pros usually have USB 2.0 ports, so its well above what is required. At this point, the only way to "resolve the issue" is to get…"
Randy Tran commented on Obe Hostetter's group Senteo or SMART Response Student Clickers"@Jennifer> Booting into 32-bit mode won't help in this situation as Mountain Lion is a true 64-bit OS, and as such, has stripped away the 32-bit mode.
I'm willing to bet that the problem as some people here has suspected is the 64-bit…"
Randy Tran replied to Lisa's discussion Help with Notebook 11 and smart slate"In that case, can you try connecting that slate to a different computer and see if it works? I just want to verify whether or not it is your computer or the slate.
#R"
Randy Tran replied to Lisa's discussion Help with Notebook 11 and smart slate"If you are using Windows, you may need to change the slate's configuration so that it is handled as an interface device.
Once you have the slate "connected" to the computer, you need to access your device listings. On Windows…"
Profile Information
- How long have you been using SMART Products?
- 4-6 years
- What SMART equipment do you use?
- SMARTBoard, Airliner/SMART Slate, Senteo/SMART Response, Sympodium/Smart Podium, SMART Document Camera, Symposium, SMART Board, Airliner, Senteo
- How do you use a Smart Board? Please tell us a little about your interest in Smart Boards, and why you are seeking to join this community.
- Currently a Senior Specialist over at SMART Technologies' Technical Support Services. I also moderate SMART Exchange. If you have a question, feel free to ask.
- Computer Platform
- Mac OS X, Windows XP, Windows Vista, Windows 7
- Your Website:
- http://exchange.smarttech.com
- What country are you in?
- Canada
Comment Wall (4 comments)
- At 5:57pm on November 14, 2012, Jennifer Harper said…
Hi Randy,
Here is my incident: RE: Incident #2786570: Response Senteo - Cannot get Senteo to work on Mountain
Thanks for any help you can give me to resolve this.
Jenn
- At 1:51pm on July 19, 2011,
Matt Granger said… - We eat from 12-1. We have breaks at 9:45-10:00 and 2:45-3:00 each day. That would be cool. I forgot you were here too.
- At 7:49am on March 25, 2011, Matt Granger said…
Randy,
Thanks for being there to help with some of these issues. It's good to have someone who knows the software and hardware so well to help out the teachers.
- At 10:43pm on July 03, 2010, Lloyd Summers gave Randy Tran a gift…
Badge
Thank You!
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Teaching With SMARTBoard
SMARTBoard Camp 2013: Teaching with SMARTBoard Episode 91
SPACE IS LIMITED. SIGN UP SOON. SMART Notebook Camp When: Monday July 8 and Tuesday July 9, 2013 Where: Naperville Central High School in Naperville, IL (Just west of Chicago) 440 W. Aurora Ave, Naperville IL Times: Thursday Noon-9pm, Friday 8am-5pm Who: Novice SMARTBoard Users, Any Subject, Any Grade Included: 2 meals and a bunch of books and software Cost: $330 Do you want [...]Teaching With SMARTBoard Episode 90
We finally got to episode 90. This podcast describes the Activity Builder and how you can incorporate that into your daily lessons. There are some really cool things in it. Also, we discuss how to make a theme for your lesson. Go to www.teachingwithsmartboard.com to see more episodes. We finally got to episode 90. This podcast describes [...]© 2013 Created by Matt Granger.
