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John Mansel-Pleydell replied to Ryan Semans's discussion Legacy Error When Embedding PDFs in the group SMART Mac Users
"Try doing an insert >> Image and choosing the PDF. doing this on 10.6.268 and have had no problems."
Sep 15, 2011
John Mansel-Pleydell replied to Sara Getting's discussion Can't get the light to turn on when I lift a stylus... in the group SMART Mac Users
"The Pen tools are controlled by software that should be running behind the scenes on your Mac. I would try re-starting the computer, go into your Applications folder and look for a folder called SMART Board Drivers open it and then double click to…"
Sep 30, 2010
Greg Port replied to John Mansel-Pleydell's discussion Snow Leopard anyone? in the group SMART Mac Users
"Hi... any news yet about when Smart will work with Snow Leopard? Seems from these responses that there are still major issues."
Apr 9, 2010
Jennifer Harper replied to John Mansel-Pleydell's discussion Snow Leopard anyone? in the group SMART Mac Users
"1) Open the Smart Control Panel 2) Click on Smart Hardware Settings 3) In the Pop Down Menu in the center of the page, scroll to "Mouse and Gesture Settings". 4) In the "Double Click Zone", slide the button as far left as you can…"
Mar 11, 2010
John Mansel-Pleydell posted a discussion

Install Problems with Windows Installer Smart Response / Notebook

We ran into some problems with an install of the new version (10.6) of Notebook released this week. The main problem was the install failed at about 76% with the message "closeappstool.exe is not marked for deletion.Long story short this was a sign that  a previous install (Senteo Software) was not completed successfully. We had installed Senteo to do some training  but it had installed an older version of Notebook over the top of a new version. We ended up with Lesson Activity Toolkit 1.0…See More
Mar 11, 2010
John Mansel-Pleydell replied to John Mansel-Pleydell's discussion Snow Leopard anyone? in the group SMART Mac Users
"OK I took the leap this morning. Took 50 Minutes on my 15 inch MBP. I found the answer to the Smart Tools menu, the secret is to RIGHT CLICK on the menu and up pops the familiar menu items with a new black background. So far so good. I will check…"
Mar 11, 2010
John Mansel-Pleydell replied to AB Perrone's discussion Where did SB Tools go on Snow Leopard? in the group SMART Mac Users
"I have the answer. If you RIGHT CLICK on the smart tools then you will get the familar menu. Left Click will bring up the new contextual menu in Snow Leopard."
Mar 11, 2010
John Mansel-Pleydell replied to AB Perrone's discussion Where did SB Tools go on Snow Leopard? in the group SMART Mac Users
"You should be able to use all the tools away from the board. The only thing that does not work is the hardware settings in the control panel as they are dependant on having some hardware attached. Since Version 10 of the software you have been able…"
Mar 6, 2010
John Mansel-Pleydell replied to AB Perrone's discussion Where did SB Tools go on Snow Leopard? in the group SMART Mac Users
"Smart Recorder does work on both Windows and Mac. It is the smart Video player that is Windows only. You can find all of these tools in the Smart Notebook folder in /Applications/Smart Notebook/Additional Tools The default behavior in Snow Leopard…"
Mar 6, 2010
Matt Blackband replied to John Mansel-Pleydell's discussion Snow Leopard anyone? in the group SMART Mac Users
"HI I had this too - The way we fixed this particular prob was to download the latest version of notebook. It seemed to work for us. We still have issues with the power dropping from the serial/usb cord from board to MBP. I believe the MBP's…"
Feb 17, 2010
Tracey Carlson replied to John Mansel-Pleydell's discussion Snow Leopard anyone? in the group SMART Mac Users
"Both my older mac and newer macbook pro had trouble recognising the board was connected. There is an app called "start smartboard.app" in the smartboard drivers folder. I dragged it to the dock then set it to start at log in and problem…"
Feb 17, 2010
Matt Blackband replied to John Mansel-Pleydell's discussion Snow Leopard anyone? in the group SMART Mac Users
"Hi all I am a tech Manager at a school. We recently moved macbooks out into the classrooms and macbook pros to the staff. Over the last 2 weeks we have had a number of problems with Smartboards and the macbooks - snow leopard. Sometimes it will be…"
Feb 3, 2010
John Mansel-Pleydell replied to Janet's discussion "My Content" in the Gallary in the group SMART Mac Users
"Julie, I have seen in some of the major upgrades to the Lesson Activity Toolkit and Essentials for teachers that some of the gallery content does disappear. There were more movies for example including the "a small step for one man"…"
Jan 26, 2010
John Mansel-Pleydell commented on John Mansel-Pleydell's blog post Installation CD for WC6 Bluetooth?
"OK so we now know that it is only Dell Latitude laptops that will not connect with the WC6 dongle."
Jan 21, 2010
John Mansel-Pleydell posted a blog post

Installation CD for WC6 Bluetooth?

Is there supposed to be an installation CD that comes when you get a WC6 bluetooth connected 600 series Smart Board. We cannot find a disk and have flashing Red on the dongle and SmartBoard.
Jan 21, 2010

Profile Information

How long have you been using SMART Products?
4-6 years
What SMART equipment do you use?
SMART Board, Airliner, Senteo
Computer Platform
Mac OS X, Windows XP
Your Website:
http://mpleydell.nwoca.org
What country are you in?
United States

John Mansel-Pleydell's Blog

Installation CD for WC6 Bluetooth?

Posted on January 21, 2010 at 11:56am 1 Comment

Is there supposed to be an installation CD that comes when you get a WC6 bluetooth connected 600 series Smart Board. We cannot find a disk and have flashing Red on the dongle and SmartBoard.

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At 10:59pm on March 7, 2010, Obe Hostetter said…
Thanks for responding to questions on this Ning. It is by sharing our resources, ideas, tips and wisdom, we can learn from one another.
 
 
 

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