"It ended up being the pen tray. We are getting a new one on its way. Thank you!!!!!!
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A Revolution in Education
Erin Offerdahl's Discussions
Pen Tray
Started this discussion. Last reply by Erin Offerdahl Sep 27, 2012. 2 Replies 0 Likes
Anyone have an issue with their pen trays putting on a light show all day long? A teacher in my building has a board where the pen lights keep flashing. It will switch colors on her when she is in…Continue
Notebook crashing
Started this discussion. Last reply by Obe Hostetter Sep 4, 2012. 1 Reply 1 Like
Anyone have the same problem when using SMART notebook 11 on a 10.7 operating system? We have reinstalled it on one machine 7 times now. Any ideas for a solution?Continue
Hovercam Express
Started this discussion. Last reply by David S. Liu Sep 5, 2012. 1 Reply 0 Likes
We have a document camera that is not a SMART product. Instead it runs using a program called Hovercam Express. It works fine until you try and use it in full screen mode. Once you switch to this…Continue
Constantly reorienting board
Started this discussion. Last reply by Erin Offerdahl Mar 1, 2012. 7 Replies 0 Likes
Hello all! We have run into a problem with many of the SMART boards at my school where they need to be reoriented each time they are plugged in. I have been using my board for about a year, and…Continue
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David S. Liu replied to Erin Offerdahl's discussion Pen Tray"Hi Erin,
A couple things...
1. Underneath the pen-tray, you should see a gray telephone-like cable and It should be plugged into one of two available slots. Try switching to the other empty slot and see if the behavior improves.2. Try swapping out…"
David S. Liu replied to Erin Offerdahl's discussion Hovercam Express"Hi Erin,
So SMART Ink has been designed to hook onto specific type of application windows, so there's a possibility that programmers of Hovercam Express developed its full-screen mode with a window type that is currently unsupported by SMART…"
Obe Hostetter replied to Erin Offerdahl's discussion Notebook crashing"The automatic save/recover feature of MAC 10.7 can crash Notebook.
Directions:
1. Go to System Preferences2. Select General3. Uncheck the box labelled "Restore windows when quitting and re-opening apps".4. Load Notebook and…"
Erin Offerdahl replied to Erin Offerdahl's discussion Constantly reorienting board"The problem has been solved. It was a driver issue that needs to be downloaded from SMART. Thanks everyone!"
Josh Becker replied to Erin Offerdahl's discussion Constantly reorienting board"I found this issue was a registry problem. The orientation was kept in the registry and users needed full control to the smart board drivers under local machine software"
Amy Hess replied to Erin Offerdahl's discussion Constantly reorienting board"Have you tried restarting with the board hooked up? We have found that is resetting some things for our teachers. We have also unplugged the boards and plugged back in."
Jonathan Wylie replied to Erin Offerdahl's discussion Constantly reorienting board"I think it is a Mac thing as I have the same issues with OS X 10.6, Notebook 10.8 and my SD680 board, as do other teachers in my building.
I have been doing a few things with SMART customer service, but we are at a bit of an impasse right now.
I…"
Obe Hostetter replied to Erin Offerdahl's discussion Constantly reorienting board"If you can try downgrading to Notebook 10.7 to see if that works any better.
Directions:
1. Load up Notebook. Click on the gallery tab. CLick on My Content. Click the arrow to the right of My Content and choose export as…"
Erin Offerdahl replied to Erin Offerdahl's discussion Constantly reorienting board"The resolution for the projectors is at 1024x768. We are not using document cameras at all, but I wish. :) The version of notebook is 10.8, and we use Mac operating systems version 10.6. It is usually the same computer hooked up to…"
Obe Hostetter replied to Erin Offerdahl's discussion Constantly reorienting board"Do you change the resolution of your computer? 1024 X 768 seems to work best for our Epson projectors Changing the resolution of the computer usually means orienting again.
Do you use a document camera? It seems when…"
Erin Offerdahl posted a discussionConstantly reorienting board
Hello all! We have run into a problem with many of the SMART boards at my school where they need to be reoriented each time they are plugged in. I have been using my board for about a year, and have had to reorient it once a week at the most in the past. Recently it just started needing to be redone each time it is used. I have already tried updating the firmware, but no luck. I had someone tell me it might be the controller going out. However, this is happening on many of the boards…See More
Profile Information
- How long have you been using SMART Products?
- 1-3 years
- What SMART equipment do you use?
- SMARTBoard
- How do you use a Smart Board? Please tell us a little about your interest in Smart Boards, and why you are seeking to join this community.
- I would love to gain more resources to ensure that I am using my SMART board to its fullest capabilities.
- Computer Platform
- Mac OS X
- What country are you in?
- USA
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SMARTBoard Camp 2013: Teaching with SMARTBoard Episode 91
SPACE IS LIMITED. SIGN UP SOON. SMART Notebook Camp When: Monday July 8 and Tuesday July 9, 2013 Where: Naperville Central High School in Naperville, IL (Just west of Chicago) 440 W. Aurora Ave, Naperville IL Times: Thursday Noon-9pm, Friday 8am-5pm Who: Novice SMARTBoard Users, Any Subject, Any Grade Included: 2 meals and a bunch of books and software Cost: $330 Do you want [...]Teaching With SMARTBoard Episode 90
We finally got to episode 90. This podcast describes the Activity Builder and how you can incorporate that into your daily lessons. There are some really cool things in it. Also, we discuss how to make a theme for your lesson. Go to www.teachingwithsmartboard.com to see more episodes. We finally got to episode 90. This podcast describes [...]© 2013 Created by Matt Granger.
