SMART Board Revolution

A Revolution in Education

Dylan Arntzen
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  • Milwaukee, WI
  • United States
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  • Tammy Lind

Dylan Arntzen's Discussions

Notebook 11 for MacBook - Camera "Area Capture" Failures

Started this discussion. Last reply by Dylan Arntzen Sep 13, 2012. 5 Replies

Hey Revolutionaries...I'm in a SMART Notebook 11 Certification Training class right now and have run into a problem with my Mac.  It is not playing nicely with the Notebook 11 the camera option "Area…Continue

Tags: 11, Notebook

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Latest Activity

Dylan Arntzen replied to Dylan Arntzen's discussion Notebook 11 for MacBook - Camera "Area Capture" Failures
"Thank you very much David.  The Screen Capture works as it is intended to after downloading zip file. -Dylan"
Sep 13, 2012
SJ Tech replied to Dylan Arntzen's discussion Notebook 11 for MacBook - Camera "Area Capture" Failures
"My screen capture problem is different--the tool appears to run, you select the area for capture, it makes the shutter noise, and then nothing happens--nothing at all appears on the Notebook page.  I did try your suggestion, David (thank you…"
Sep 11, 2012
David S. Liu replied to Dylan Arntzen's discussion Notebook 11 for MacBook - Camera "Area Capture" Failures
"Hi Dylan, SMART ToolSet's 'screencap' fix essentially replaces the existing Screen Capture application under Mac HD\Applications\SMART Technologies\SMART Tools with a known working one. So I'm providing you with a link for such…"
Sep 10, 2012
SJ Tech replied to Dylan Arntzen's discussion Notebook 11 for MacBook - Camera "Area Capture" Failures
"So I just found out in another thread that the SMART ToolSet is now expired and we don't know when it will be reactivated. Is there another way to fix screen capture problems without using it? I ran into the trouble on a Lion computer (10.7.4)…"
Sep 10, 2012
Karen Brailsford replied to Dylan Arntzen's discussion Notebook 11 for MacBook - Camera "Area Capture" Failures
"Hi Dylan: Tech Support posted a fix for this on the SMART Facebook page and it fixed the writer's problem; here are the directions: SMART TechnologiesHi Mindy! The steps below may assist you in correcting the screen capture issue: 1. Close any…"
Jul 20, 2012
Dylan Arntzen posted a discussion

Notebook 11 for MacBook - Camera "Area Capture" Failures

Hey Revolutionaries...I'm in a SMART Notebook 11 Certification Training class right now and have run into a problem with my Mac.  It is not playing nicely with the Notebook 11 the camera option "Area Capture" because of a blank box in the middle of my screen.  I have found after I take an area capture, the "Capturing to Notebook Software" window pops up right after you take the photo. That exact area is blank when I go the Notebook page.An example of an Area Capture I took just now is…See More
Jul 19, 2012
Dylan Arntzen left a comment for Tammy Lind
"hehe... nice photo Lind"
Dec 10, 2009
Dylan Arntzen is now a member of SMART Board Revolution
Nov 3, 2009

Profile Information

How long have you been using SMART Products?
1-3 years
What SMART equipment do you use?
SMART Board
Computer Platform
Windows XP
What country are you in?
United States

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