We too are experiencing the loss of orientation using Smartboards as well. We are using Snowleopard with a new model MacBook. With the newer Macbooks we are seeing the most issues. We have also had Smart Software crash leaving our…"
"Had the same issue a few months back. We sorted through the preferences and noticed that this is in fact a "feature" of sorts. You can adjust the way the text appears. We couldn't imagine why we would use setting but there is a…"
Do you have the latest SB software and firmware installed? I updated a few mac computers and the issues such as the one you are describing have become fewer. Also, are you on Snow leopard? This has also caused issue, although SmartTech…"
Have you tried looking through the Smart Control Panels? We found that upon updating one computer's SB software the writing in notebook was upside down! This was a preference in Control Panel. The students thought it was great,…"
"Upon updating the firmware and smart software on two teacher's laptops we are receiving positive feedback. Our (tech department) tests on a fresh laptop and board were very very positive. Crisp writing, good response, solid connection. I am…"
"We finally have a copy of the latest firmware 184.108.40.206
Will try to update and see what happens.
If you are having issues and call Smart please ask for the Firmware updater and SMARTUninstaller.app
Smart has unveiled a "cleaner" utility which scrubs old system files. This is one layer deeper than un-installing the old software. It was an attachment from Smart Tech - if you call Smart ask them to send it along."
Before updating the 100 computers I would suggest (from experience) to download the newest software - *as well as firmware update - and install on a spare computer. Let a teacher try this computer for a few days to catch bugs. We found a…"
"You may need to uninstall the old smartboard software first. Then install the newest as a fresh install instead of an update.
for me: I downloaded the update and ran it from the desktop because my SB UPDATER didn't pick up any new software…"
Smarttech sent me a list of things to do (very similar to yours) I followed all methods that they prescribed, including the running the "cleanup" app.
I posted the email from smarttech here.
I highly recommend if you're having…"
"I would contact Smarttech at 1.866.518.6791. They have excellent service and answer the phone quickly. Another option is to try a clean install of Notebook by:
0. If you have any gallery items you want to keep-back them up by loading up…"
"I just downloaded today new update, but sadly Notebook still crashes upon launch every time.
Tools are working, but I really need the Notebook software to work.
I'm ready to jump ship after 5 years of use.
My school has a site license for…"
SPACE IS LIMITED. SIGN UP SOON.
SMART Notebook Camp
When: Monday July 8 and Tuesday July 9, 2013
Where: Naperville Central High School in Naperville, IL (Just west of Chicago)
440 W. Aurora Ave, Naperville IL
Times: Thursday Noon-9pm, Friday 8am-5pm
Who: Novice SMARTBoard Users, Any Subject, Any Grade
Included: 2 meals and a bunch of books and software
Do you want [...]
We finally got to episode 90. This podcast describes the Activity Builder and how you can incorporate that into your daily lessons. There are some really cool things in it. Also, we discuss how to make a theme for your lesson.
Go to www.teachingwithsmartboard.com to see more episodes.
We finally got to episode 90. This podcast describes [...]