What version of Mac OS are you using, and what kind of processor is within that MacBook Pro? (get this info from clicking on the apple icon > about this mac). I have a small idea what the problem might be but…"
"Good morning and firstly thank you to everyone who has been so kind and tried to help me resolve my problems with the Notebook software.
I was able to obtain from Smart a link which cleaned (for want of a better word) my computer of all the previous…"
Can you better clarify the issues you are seeing? After you install the Notebook 10 software, you mention that it will crash or it will not load at all? And by "it just won't complete loading", do you…"
"Thanks Tracey, wish i could meet you in Tweed Heads such a beautiful place, i did send them an email on the weekend but i guess they only work Monday to Friday, i will phone them later and see how i go, as i seem to have run out of ideas, hope you…"
"Alan if you are coming to Tweed heads this week (on holiday next week) I could help you nut it out as I have a macbook pro running 10.6 and have managed to solve a few problems when starting out. If interested put a message in my inbox.
After my last post i went back to the webchat request and found this message from Smart chat, I’m sorry, your system configuration does not support this functionality. Please contact us toll free at 1.888.42SMART
I tried again…"
"Hi Tracey, no i am not with NSW ED department, i am using the Notebook 10 version (to attempt installation) which i downloaded from the SMART website,
I also downloaded the version 9.7 from that website and it works okay, i feel it is a clash with…"
"Lloyd, i have placed a chat request, and hope that they can help me, i feel quite frustrated with my lack of expertise in solving this problem, thanks again for your suggestion, i'll let you know if i do any good with them, here's hoping"
SMART support can also be initiated through Chat as well as Phone. It might be a good idea to see if you can get one of the representatives on chat.
Additionally, if you want to troubleshoot this through the forums…"
"Thank you, i am not in the USA and find calling international difficult, i have sent them an email requesting help but have had no response as yet.
I also agree i can not understand why i cant get it to work too ! Thanks again"
"Do not really know why you are unable to get it to run but I highly recommend you call SMART Tech support. They really do strive to solve all problems. 866-518-6791. I have all the confidence that they can solve your problem. I am sure Obe will have…"
Hi,I was hoping someone may be able to help me. I am using a Macbook Pro 4GB memory and i am having a terrible time trying to get Notebook 10 to run on my computer.I have installed and uninstalled everything and tried again, but so far i can only get Notebook 9.7 to run.I use Notebook 10 on the PC at our school and i use a Mac at home, i should tell you i am not the most computer literate person around, but well i did manage to install it on a PC without any problem, so i cant really…See More
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SMART Notebook Camp
When: Monday July 8 and Tuesday July 9, 2013
Where: Naperville Central High School in Naperville, IL (Just west of Chicago)
440 W. Aurora Ave, Naperville IL
Times: Thursday Noon-9pm, Friday 8am-5pm
Who: Novice SMARTBoard Users, Any Subject, Any Grade
Included: 2 meals and a bunch of books and software
Do you want [...]
We finally got to episode 90. This podcast describes the Activity Builder and how you can incorporate that into your daily lessons. There are some really cool things in it. Also, we discuss how to make a theme for your lesson.
Go to www.teachingwithsmartboard.com to see more episodes.
We finally got to episode 90. This podcast describes [...]