SMART Mac Users

Comment

Comment by Nancy Conkins on January 27, 2010 at 10:54am

Hi, Yesterday I tried to update my updater so it would update my Mac to 10.6. Does anyone know where to find it? SMART Tech says to go to Help while in Notebook but there is not Update button there. I ended up uninstalling Notebook and Drivers and reinstalling 10.6. I have almost 100 computers to update so I would appreciate any help to make this easier.

Comment by Jennifer Harper on January 24, 2010 at 7:44am

Each time I enter in text and I "bold" it, if I reenter the text box, the bolding goes away. Any suggestions?

Comment by MaryAnn Sansonetti on January 20, 2010 at 12:46pm

@Ashley you have to go to http://www.smarttech.com to directly download 10.6. The SMART updater needs to be updated to know there is an update.

Comment by Nadine Bongio on January 20, 2010 at 10:17am

I noticed that the new update is only for 10.5 and 10.5 computers, not 10.4.11.

Comment by Arlo on January 20, 2010 at 9:42am

You may need to uninstall the old smartboard software first. Then install the newest as a fresh install instead of an update.

for me: I downloaded the update and ran it from the desktop because my SB UPDATER didn't pick up any new software updates either.

Probably safest to call tech support though.

Comment by Ashley Sjolander on January 20, 2010 at 9:33am

Good question Deven!! Yes it is! I went to the SMART website and there is a link on the Mac downloads to help you update. I followed the directions and was still unable to update! :(

Comment by Deven Black on January 20, 2010 at 9:29am

Has version 10.6 for Mac been released yet? I'm getting the same response as Ashley, everything is up to date.

Comment by Ashley Sjolander on January 20, 2010 at 9:02am

Hi All,

I am having difficulty updating Notebook to 10.6. I have tried the last couple of days and each time I try my computer tells me my software is up to date!! Any suggestions before I call tech support?

Comment by Christopher Klein on January 8, 2010 at 11:33am

http://www2.smarttech.com/kbdoc/77614 for yellow paper issue

Comment by John Mansel-Pleydell on January 8, 2010 at 11:33am

Lindsey,

Go into system preferences and then click on INK
Uncheck the box that says "Allow me to ink in any application" and your yellow post-it will be no more.

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