Smart Notebook 10.7

[liza steffen]

Did anybody try to download it?  i spent a whole day trying and it crashed every time.  I hoped it would fix the lag problem with 800i board

[Jennifer Harper]

Yes, the Apple Crash Reporter comes up.

 

Same as Liza.  You launch it and in less than 8 seconds it crashes.  Not even enough time to try to click anything.

 

Attached is the report from my MacBook Pro.

 

 

[Mike Boyle]

Yup, looks like the same crash as Liza's.

So, after working with Liza and talking with an ICT coordinator here, we determined that for whatever reason people who get this crash need to turn off the SMART Customer Experience Program feedback tracking. I'm not sure what could be wrong; I have it turned on but maybe my computer setup is different.

Anyway, here are the steps I suggested to Liza that seem to have worked for her:

1. Quit all SMART applications.
2. In Finder, go to the folder in your home directory ~/Library/Preferences
3. Find the file named com.smarttech.Registry.plist and throw it in the trash. Be careful to pick the right one with that exact name because there are many files in that folder with similar looking names.
4. Start SMART Notebook. It will ask you to join the Customer Experience Program. Choose 'No'.
5. If something goes horribly wrong, move that plist file back out of the trash to where it came from, overwriting any new versions that may have been created.

I hope this works for you, too, Jennifer. *fingers crossed*

[Jennifer Harper]

You are a genius!  Worked perfectly!

 

One more question.  The calligraphic pen disappeared.  I went into "customize" the tool bar to see if it just needed to be dragged back out and it isn't even an option for the tool bar.

 

Any suggestions?

 

Jenn

[liza steffen]

mine isn't here too. :(

[Mike Boyle]

According to the tutorial the Calligraphic Pens are only available while connected to a SMART Board. :-(

[Vickie Powell]

Before I download it, what are the new features of 10.7?  Does it finally have the Transparency option that the Windows version already had?  What will I be able to do now that I couldn't do before?

[Mitch Wasserman]

That's my questions also. With all the problems some people are having I'd like to know the advantages of Notebook 10.7 over 10.6 that I'm using now.

[Jennifer Harper]

Attached is the file that Smart sent out with the new upgrade to 10.7.

 

Jenn

[Nancy Conkins]

Hi Everyone,

After updating the driver to 10.7 on a Windows 7 machine, one of my teachers in having trouble with the new Add On in Word. It flashes at the top of the screen. Very irritating. It doesn't flash when she uses Power Point. Any ideas on how I can fix that?

[Mike Boyle]

What version of Microsoft Office? Office 2007? Or Office 2010?

[Kathryn Odell]

Thanks for posting the tutorial. It seems to me that the upgrade would not change much for me as I don't have the new 800 board. In other words, I'm not seeing any reason to do the upgrade. Am I missing something?

[Mike Boyle]

Hopefully the release notes get attached to this reply....

Calligraphic ink seems to be the biggest new feature in Notebook. There's support for something called "Common File Format" which is a UK-specific thing. The new version seems to start up a LOT quicker on Windows than the previous version and use less RAM.