A Revolution in Education
I'm a new technology assistant at a school on Mac with quite a few SMART boards.
One of our teachers has been having problems with his board for the last three years. The most pervasive is that when trying to write he gets squiggly lines because he is unable to draw or write in certain places. More recently the board cannot keep it's orientation even if it has just been reset. We've replaced almost everything including the board and he is still having problems with it. We are working with SMART board, but at this point it's unresolved.
I'm wondering if anyone else had has any problems like this with their board, and if anyone can offer any suggestions or solutions.
Do you have an update on testing the direct line of power in?
We had this problem with a few boards here. The solution was to make sure the board was completely isolated from the mount (Conan mounts). We used pieces cut from a bicycle inner tube for the four places the mount contacts the board and pennies between the rubber and sharp set screws so they wouldn't pierce the rubber. We also removed the aluminum tray from the Conan mount as it was contacting screws on the back of the board along the bottom.
I've got the squiggle on at least 5 boards now... only thing that fixed it was replacing the board for an 800 series
Another one of our boards is now unusable, but it started with the squiggle and then went downhill from there, random loss of orientation, the orientation would be different on different sides of the boards...anyone else have this?
Generally we recommend that when you do mount the board on a magnetic or metallic surface that you use Nylon Washers to separate the metal from the backside of the board.
We even provide them for free on request, or just get some from your nearest hardware shop.
We tried that already.
I just fixed a SMART Board that has issues because the electrical devices/fuse box were too close to the SMART Board on the other side of the wall. Moving those electrical devices or cords fixed the issue. In another case, I put two layers of cardboard between the SMART Board and the wall and that fixed the issues.