A Revolution in Education
The new SMART Product Drivers that come with Notebook 10.8 indeed fix a few issues with the dual touch boards, but as far as any new features or changes with the older SMART Boards, nothing has really changed as we haven't had too many (if not none) problems with the older models of SMART Boards. (If it isn't broken, why fix it?)
Thank you for that. We are getting 2 new SB800 series in a few weeks. I am very excited. One issue though (although minor) is the time required in order to wait for the board to orientate. Prior to 10.7 it was very quick, now after orientating the stadard 9 points it is slow to return to the Notebook document.
Also, there has been an increase in corrupt Notebook files. For example, we have Notebook files going back to 9.0 (approx 6/7 years ago) and then you try to open them now, occasionally when you open them the file is corrupt and won't open. After sending the files to SMART technologies they can retrieve the images from the files only.
My advice is for teachers who have old documents to firstly create a copy and them open them and save them in the version that they are currently running in order to minimise files becoming corrupt. The other option is to open them on a PC with an older version of SMART Notebook which can be retrieved from archives. Is this correct or is there anything else they can do?
I appreciate your advice.
Looks like you're on top of it Jo, that's exactly what we recommend our customers to do, especially for files created back in 9.0.
I also recommend to create a copy of any old file before opening it in the new versions of Notebook 10. Sometimes opening the file in the new version of Notebook could corrupt the file due to various reasons, hence it would be a good idea to have a backup which you might try opening using older versions of Notebook.
Hope this helps
Ok, for most of those ideas, you can always send an email to our user experience teams at firstname.lastname@example.org.
As for the 'My content', simply make sure that your 'My Content' folder has been configured to save on a networked location, like your home drive on the network.
Because the settings for the location of My content is saved in the Current user section of the registry, it will follow you around no matter what computer you move to as long as it exists within the same domain.
That said, as long as your setup meets the above 2 conditions, you'll always have access to your "My content" - (the domain/your roaming profile) will carry the registry data that holds your "My content" location settings, and the location setting pointing to a network drive you have access to that the computer you are currently using can reach.
You can check this by starting up Notebook in administrative mode. Do this by clicking on start > run, and then type in "notebook /admin" (see image below).
Once Notebook Software is open in administrative mode, you'll have access to the content location options in the Gallery tab. (see picture below)
Once you've accessed the Content Location option, you can then change the location of your "My content" folder. Change this to a networked location that all computers on your network can reach.
Once you've set this up, you should be able to access your "My Content" folder regardless of what computer you are on, as long as you sign into your own profile at each computer.
Hope that helps.
When you upgrade to 10.8 you always have to go through and upgrade your firmware so that it's compatible with the latest software. Every software release usually has a new firmware associated with it.
Even if you just got your board, you have to understand that some of these have been sitting in the warehouse for sometime and usually don't have the most current firmware when they're shipped out.
To upgrade the firmware:
Hope this helps
Go into the SMART Control Panel and select SMART Hardware Settings. From the drop-down menu choose Hardware Info & Settings
What's the Firmware version that shows up?
Thanks Scott. Since this is happening on several computers, we'll need to identify some sort of common denominator.
Let me know so I can look into this for you.