Re-orienting every time the adapter in unplugged or plugged back in

[Abby London]

We are having to reorient our boards every time we unplug our adapter and plug them back in.  Is this what everyone else has to do?

We are on MACs here.  It seems to be the most problematic with the mini display port to VGA adapters and the unibody MacBooks.

[Obe Hostetter]

Try setting the resolution to the same each time.  1024 X 768 seems to be the best for most projectors.  I would set this resolution for the computer AND the projector so make sure to set both windows to the same resolution.

 

1. Change your screen resolution. by clicking on the apple in the top left corner

2. Click on system preferences

3. Click on displays. Click on the arrangment tab. Check the box to mirror displays. This will clone. Make sure you are using 1024 X 768 (stretched).  Choose 1024 X 768 for both windows.  CLick detect.

4. If the above steps don't work, clicking on the apple in the top left corner and select System Preferences

5. Choose SMART Board Control panel located at the bottom

6. Click on the configure button

7. Select SMART Hardware Settings

8. Choose orientation/alignment Settings.

9. Select Fine (12 points) and click apply/okay. This will make the orientation more accurate. 

10. Orient and see if the SMART Board works.

 

[Abby London]

This has all been done already!

 

[Randy Tran]

Hi Abby,

 

Obe was in the right direction when he mentioned to keep the resolution the same.

 

Since the release of Notebook Software 10.7+, we've discovered a bug with Mac OSX where the moment you change your resolution, even for half a second, you will end up losing your orientation.  Notebook Software 10.6 is still unaffected by this bug. 

 

That said, when your Macbook is not connected to the SMART Board/projector, does it utilize the same resolution as when you do have it connected to the SMART Board/Projector?

 

#R