Interactive with a Website

[Caryl Witt]

How can I get the SmartBoard to be touch interactive with interactive websites?  During the past year, I have used two websites, a random name picker and a countdown timer.  Just within the past two weeks, I am now unable to touch the SmartBoard to interact with the websites. The mouse works on the Windows laptop and projects on the screen, but I cannot touch the screen to interact.  Any ideas?

[Steve Hasselberg]

Are you using Notebook 11 and Chrome for your browser?  This sounds like a problem reported on the smart exchange.

http://exchange-forum.smarttech.com/forums/t/8405.aspx

As far as I know it is only this one version of Chrome.  Other browsers are fine (IE or Firefox), and older versions of Chrome are fine.  You could switch browsers, roll back Chrome, or roll back Notebook.

[Julie Baird]

Thanks. I'm having the same problem. I'll try a different browser or roll back Chrome. 

[Obe Hostetter]

 For Windows 7, certain Chrome versions don't work.  I think the version that does work is Google Chrome 22.0.1229.79.  

If you uninstall Chrome and install this version, it should work.  Download Google Chrome 21.0.1180.89 fromhttp://www.filehippo.com/download_google_chrome/13173/

[Steve Hasselberg]

If you follow the above tread at smart exchange, http://exchange-forum.smarttech.com/forums/t/8405.aspx, another solution is to disable the Tablet PC Input service.  They also say that the problem will be fixed in the upcoming new release.