A Revolution in Education
We are running Mac OS X 10.6.8 and the latest SMART Notebook software on our Division computers. We still have the video capture white bar issue but have also noted that many people have lost their floating toolbar in Smart Tools. Can Show/Hide but its not visible. Have updated from within the software and done clean installs. Same issue. Anyone know of a fix?
These are the recommended steps to restore the SMART Floating Toolbar on Apple Mac computers:
1. Right click on the SMART Board Tools icon and select Exit from the menu.
2. Open a Finder window.
3. Navigate to the following folder:
UserName > Library > Application Support > SMART Technologies > SMART Board Drivers
4. Delete the following file:
5. Restart the SMART Board Tools and your toolbar should be restored.
Thank you Ian. I'll give it a try.