A Revolution in Education
Do you change the resolution of your computer? 1024 X 768 seems to work best for our Epson projectors Changing the resolution of the computer usually means orienting again.
Do you use a document camera? It seems when we switch between camera mode and the pc mode on Avervision document cameras, it can put the orientation out. It is best to stay in PC mode and use the document camera software when you want to project the document camera.
Do you have local accounts or server accounts when using the SMART Board? What operating system? What version of Notebook? Different computers or the same computers hook up to the same SMART Boards?
See more troubleshooting tips posted at http://www.rockingham.k12.va.us/resources/smartboard.htm#troublesho...
If you can try downgrading to Notebook 10.7 to see if that works any better.
1. Load up Notebook. Click on the gallery tab. CLick on My Content. Click the arrow to the right of My Content and choose export as collection file. This will back up any files you have saved in My Content.
2. Run this SMART uninstaller to get rid of all SMART products on your computer.
3. Download and install Notebook 10.7 from http://www.smarttech.com/us/Support/Browse+Support/Download+Softwar...
4. Restart the computer
5. Run the SMARTFirwareUpdater and update if needed
Have you tried restarting with the board hooked up? We have found that is resetting some things for our teachers. We have also unplugged the boards and plugged back in.
I found this issue was a registry problem. The orientation was kept in the registry and users needed full control to the smart board drivers under local machine software