A Revolution in Education
I have a teacher with a 500 series SMART Board using a Mac laptop with OS 10.7.5 and Notebook 10.8.238.0.
The SMART Board will not connect to the computer. The ready light is solid red.
Do we need to install a driver or a patch?
Can you tell me where to download this driver?
Would appreciate any help.
Thanks.
Greg Mentzer
The Tatnall School
Wilmington, DE
Permalink Reply by Obe Hostetter on September 26, 2012 at 8:27pm Software patches can be downloaded from http://www.smarttech.com/Support/Browse+Support/Download+Software/S...
After installing the patch, restart the computer. If that doesn't fix it, I would reinstall the software.
Permalink Reply by Treva Graham on September 27, 2012 at 6:09am Hi Greg,
Here is the patch you need. It's a 64 bit patch for the fru serial to usb cable.
Permalink Reply by Greg Mentzer on September 27, 2012 at 9:14am Thanks Obe and Treva. The 500 series SMART Board is now operational. Obe, I'll see you in West Virginia in a few weeks at Deanna's conference.
--Greg
Permalink Reply by Obe Hostetter on September 27, 2012 at 8:14pm Great, looking forward to seeing you at the conference.
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