Don't know if you resolved this yet, but if they gave you copies of the discs to install that is version 10.0. We just had several boards installed and used this CD to load the drivers and notebook. The only issue is that it is Lesson Activity Toolkit 1.0, but you can upgrade that!
Not sure if this is due to the upgrade but it happened once I upgraded.
When I now use my finger as a pen it moves the window down instead of writing - it is like it is moving the sidebar or the actual window eventhough I am trying to write with my finger on the screen. Using the pens it works fine.
Probably need to uninstall and then reinstall? Anyone else experience something like this?
Karen are you running 10.6 on Windows 7 or XP? If it is W7 then you need to turn off panning and the flicking option in the pen and touch menu in the control panel for W7. Hope this helps if you are using W7!
another problem I'm encountering is with the animations. I had animations in some of my files and now they don't work anymore... how annoying!! the biggest problem is with the fly out. the image that flies out flies out for good, like POOF! disappeared! forever!! man oh man!
When the software is upgraded, it will prompt the user if you want to keep the installed galleries. Some of our staff miss this visual queue and leave the box unchecked, which uninstalls the galleries. It sounds like that may have happened to you.
We, also, are experiencing lag when using scanned images inserted into the NoteBook Pages. No resolution yet.
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We finally got to episode 90. This podcast describes the Activity Builder and how you can incorporate that into your daily lessons. There are some really cool things in it. Also, we discuss how to make a theme for your lesson.
Go to www.teachingwithsmartboard.com to see more episodes.
We finally got to episode 90. This podcast describes [...]